Refunds and Returns Policy
Effective Date: February 21, 2024
Last Updated: February 21, 2024
1. Introduction
Work Day Optics is committed to ensuring customer satisfaction with our blue light blocking glasses for Corporate Professionals. This Refunds and Returns Policy outlines the procedures, conditions, and timeframes for product returns and refunds. By making a purchase on workdayblueoptics.com, you agree to the terms specified herein.
2. Initiation of Returns
Customers wishing to return a product must initiate the return process within 30 days from the date of delivery. To initiate a return, please contact our customer support at liorc226@gmail.com, providing your order number and the reason for the return.
3. Eligibility for Returns
To be eligible for a return, the following conditions must be met:
- The product must be in its original condition, with all accessories, packaging, and tags intact.
- The return request is made within 30 days of delivery.
- The product shows no signs of damage or wear.
4. Return Process
Once your return is initiated and eligibility is confirmed, you will receive instructions on how to return the product. Customers are responsible for the shipping costs associated with the return unless the return is due to a defect or error on our part.
5. Refund Timeframes
Refunds will be processed within 14 business days after receiving the returned product. The refund will be issued to the original payment method used during the purchase. Please note that the time it takes for the refund to reflect in your account may vary based on your payment provider.
6. Exchanges
If you wish to exchange a product, please follow the return process outlined above and place a new order for the desired item on our website.
7. Defective or Incorrect Products
If you receive a defective or incorrect product, please contact our customer support immediately. We will provide a prepaid shipping label for the return, and a replacement or refund will be issued upon verification.
8. Contact Information
For any questions or concerns regarding our Refunds and Returns Policy, please contact us at:
Email: liorc226@gmail.com
Address: Rothschild 8, Tel Aviv, Israel
9. Amendments to the Policy
Work Day Optics reserves the right to update or modify this Refunds and Returns Policy at any time. Changes become effective immediately upon posting on the website. Please review this policy periodically for updates.
Note: This policy is designed to provide a fair and transparent process for our valued customers. Your understanding and cooperation are appreciated.